About Chongker
Chongker is a global brand dedicated to creating lifelike plush companions that bring comfort, companionship, and emotional warmth to people of all ages.
Founded in 2019 in Chengdu, China, Chongker combines traditional plush craftsmanship with modern interactive technology to design realistic companion pets. Our products include hyper-realistic plush cats, dogs, backpacks, and interactive companion animals designed to provide comfort, relaxation, and joyful experiences.
Our team works with skilled artisans and designers to carefully craft each companion with attention to texture, movement, and personality. Some of our interactive models also feature touch-responsive sounds and heartbeat simulations to create a more engaging companionship experience.
Our Mission
Our mission is to create comforting companions that support emotional wellbeing. Whether for children seeking comfort, adults managing stress, or seniors who enjoy gentle companionship, Chongker aims to design plush companions that feel warm, comforting, and lifelike.
We believe that thoughtful design and quality craftsmanship can bring small moments of joy into everyday life.
How We Operate
Chongker is a product design and brand company specializing in lifelike plush companion products. Our design team is based in Chengdu, China, where product concepts and designs are developed.
Manufacturing is conducted through carefully selected production partners who follow strict quality standards for materials and craftsmanship.
Our online store (chongker.com) serves customers worldwide, offering direct-to-consumer sales and international shipping.
Customer Support
We are committed to providing transparent and responsive customer service.If you have questions about our products, orders, shipping, or returns, our support team is happy to help.
Customer support email:support@chongker.com
Customer service hours:
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Beijing Time (UTC+8): Monday – Friday, 09:00 – 18:30
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Pacific Time (PDT): Sunday – Thursday, 18:00 – 03:30 (Next Day)
For more information about shipping, returns, and privacy practices, please refer to our policy pages available on this website.
Company Information
Brand: Chongker
Operating entity (United States):
Kupan LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
International entity (China):
Chengdouxiongmaoyoupinkeji Co., Ltd.
China(Sichuan)Pilot Free Trade Zone, Chengdu High-tech ZoneTianfu Avenue North Section 1700, Building 3, Unit 3, 13th
Floor, No. 1309
Sichuan Province,PRC
Postal Code:610041
Email: support@chongker.com