Shipping & Tracking
Chongker Shipping Policy
๐ Customs & Duties
-
Simple Global Tax Handling
- Brazil/Korea shipments may incur duties
- Our countries now not need to pay duties
-
Our Commitment:
- Low duties โ We cover the cost
- High duties โ Full refund option
๐ฆ Delivery Timelines
| Location | Warehouse | Processing | Transit Time | |
|---|---|---|---|---|
| USA | US ๐ | 1 day | 3-5 days | |
| Canada | CA ๐ | 1 day | 3-5 days | |
| Europe | DE ๐ | 1 day | 3-5 days | |
| Other Countries | CN ๐ญ | 1-2 days | 7-18 days | |
| Custom Items | CN ๐ญ | Varies* | 10-18 days |
๐กย Tip: We'll email production updates for custom orders!
๐ Tracking Your Order
- Real-time updates: Track My Package
- Delivery alerts sent to your email/SMS
โ๏ธ After-Sales Support
Got questions? Our team responds fast:
โ๏ธย support@chongker.com
๐ย Typical reply time: <12 hours