Shipping Methods:
Due to the different express companies in various countries we also provide UPS, USPS, DHL, EMS express delivery methods. If you need to change the courier method, please contact customer service. change the courier method may need to pay the difference. After you place your order, we will send the package information to your email for your inquiry.
Shipping Time:
Once order placed and confirmed, we needs 1~2 days to prepare your products, do strict quality-control tests and carefully package the items.
Please note that custom pet orders take about 6-8 weeks to prepare. We will confirm with you as soon as we finish.
Usually it will take 3-20 working days for US and Europe clients. Time will be a lit bit longer for Latin America or Africa clients due to the custom.
Tracking Your Order:
You can check the logistics information by log into account or check on the following website according to the type of package information we send to you.
https://chongker.com/apps/parcelpanel
Shipping Fee
| Destination / Countries | Order Value | Shipping Rate |
|
United States
|
$0.00 – $69.99 USD | $9.99 USD |
| $70.00 USD and above | FREE SHIPPING | |
|
Andorra, Austria, Czech Republic, Estonia, France, Germany, Greece, Italy, Lithuania, Mexico, Netherlands, Portugal, Romania, Serbia, Slovakia, Spain, United Kingdom, Poland
|
$0.00 – $69.99 USD | $12.99 USD |
| $70.00 USD and above | FREE SHIPPING | |
| Bangladesh, Macao SAR, Mongolia, Taiwan, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Vietnam, Mainland China, Brunei, Hong Kong SAR, Japan | All Orders | FREE SHIPPING |
| Australia, Canada, South Korea, Bulgaria, Croatia, Finland, Hungary, Latvia, Luxembourg, Malta, Sweden, Russia, Armenia, Maldives, Nepal, Slovenia, Ireland, Liechtenstein, North Macedonia, Norway, Bahrain, Belarus, Denmark, Qatar, Saudi Arabia, United Arab Emirates, Oman, Kuwait | All Orders | $15.99 USD |
| Afghanistan, Angola, Antigua and Barbuda, Aruba, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Bhutan, Cambodia, Caribbean Netherlands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Haiti, Honduras, Jamaica, Kazakhstan, Kyrgyzstan, Martinique, Montserrat, Nicaragua, Pakistan, Panama, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Sint Maarten (Dutch part), Sri Lanka, Saint Vincent and the Grenadines, Tajikistan, Timor-Leste, Trinidad and Tobago, Turkmenistan, Turks and Caicos Islands, Uzbekistan, British Virgin Islands, Cyprus, Lebanon, New Zealand, Switzerland, Moldova | All Orders | $19.99 USD |
| Rest of the World | All Orders | $50.00 USD |